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What Our Customers Say

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Sarah Johnson

Absolutely love this product! The quality is outstanding and it arrived quickly. Will definitely be ordering again.

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Michael Chen

Great customer service and the product exceeded my expectations. Highly recommend to anyone looking for quality!

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Emily Rodriguez

Very satisfied with my purchase. The product is exactly as described and the shipping was fast. Would buy again!

Why Buy From Us?

Safe Materials

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Trusted by millions of parents

Frequently Asked Questions

We deliver within 7–15 business days, depending on your location and shipping method.

Yes. All items are made from baby-safe, non-toxic materials and tested for quality before shipping.

Yes. You must record an unboxing video before opening the package. Returns or exchanges are accepted only with a clear video.

Once your order ships, you’ll receive a tracking link via email/SMS. You can also track anytime through your account.

Take a video showing the unboxing and issue, then contact us at hello@urbns.shop. We’ll resolve it quickly.